Shipping Policy
📦 Perfumehalo Shipping Policy
Effective Date: 2025/02/10
Welcome to Perfumehalo! We strive to deliver your fragrance orders quickly, safely, and transparently. Please read our shipping policy to understand how we process and ship your orders.
1. 🚚 Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding holidays) after the order is placed and payment is confirmed.
📌 Orders placed on weekends or holidays will begin processing the next business day.
2. 🛫 Shipping Methods & Delivery Time
We offer multiple shipping options depending on your location:
Domestic Shipping (Within [Your Country])
| Method | Estimated Delivery | Tracking |
|---|---|---|
| Standard Shipping | 2–7 business days | ✔ Yes |
| Express Shipping | 1–3 business days | ✔ Yes |
International Shipping
| Method | Estimated Delivery | Tracking |
|---|---|---|
| International Standard | 7–21 business days | ✔ Yes |
| International Express | 5–10 business days | ✔ Yes |
Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.
3. 💳 Shipping Rates
Shipping costs are calculated at checkout based on:
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Destination country
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Package weight
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Shipping method selected
Occasionally we may offer free shipping promotions — these will be shown at checkout when applicable.
4. 🔍 Order Tracking
Once your order ships, you will receive:
✔ A shipping confirmation email
✔ A tracking number (if available)
Use the tracking number to follow your package’s progress until delivery.
5. 🧪 Shipping Restrictions (Perfume/Fragrance Specific)
Because perfumes contain alcohol and are classified as hazardous for air transport:
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Some carriers do not ship perfumes by air to certain regions.
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Orders to remote locations may be shipped by ground or sea shipping.
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Delivery to P.O. Boxes, APO/FPO addresses, or remote areas may be restricted or take longer.
If your address cannot be serviced by standard carriers, we will contact you with alternative options.
6. 💼 Customs, Duties & Taxes (International Orders)
For international shipments:
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Orders may be subject to import duties, taxes, and customs fees in the destination country.
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These charges are not included in the product price or shipping fee.
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You are responsible for any customs-related fees.
Please check with your local customs office for details.
7. 📦 Lost, Damaged & Delayed Shipments
Lost or Damaged Orders
If your order is lost or arrives damaged:
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Contact us within 7 days of delivery with photos and order details.
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We will work with the carrier to resolve the issue.
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If confirmed lost/damaged, we will replace or refund the order based on availability.
Delayed Shipments
Delivery timelines are estimates. If your order is significantly delayed:
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Check tracking first.
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Contact our support team — we’ll help investigate.
8. 🛠 Shipping Support
If you have any questions about your shipment:
📧 Email: support@perfumehalo.com
📍 Business Hours: [e.g., Mon–Fri, 9AM–6PM]
We aim to respond within 24 hours on business days.
9. 📝 Policy Updates
Perfumehalo may update this Shipping Policy occasionally:
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Updates will be posted here with the Effective Date.
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Continued use of our service means acceptance of the updated policy.